Posts Tagged ‘Housing With Services Care Issues’


Substantiated Complaint Against Augustana Emerald Crest After Death of Client

Written By: Kenneth LaBore | Published On: 1st February 2017 | Category: Housing With Services Care Issues, Inadequate Staffing/Training, Wrongful Death | RSS Feed
Allegations of Neglect of Supervision at Augustana Emerald Crest in Shakopee

Allegations of Neglect of Supervision at Augustana Emerald Crest in Shakopee

Augustana Emerald Crest Allegations of Neglect

In a report dated, January 3, 2017 by the Minnesota Department of Health alleging that Augustana Emerald Crest in Shakopee, it is alleged that a client was neglected when staff failed to provide adequate supervision and s/he ingested dishwasher detergent.  The client was hospitalized.

There is another report with similar facts also dated January 3, 2017.

Augustana Emerald Crest Substantiated Neglect Allegation

Based on a preponderance of the evidence, neglect of supervision occurred when a staff member left a corrosive chemical detergent unattended and within the client’s reach.  The client drank some of the chemical and sustained burns to the throat, requiring hospitalization.  The client subsequently died from complications of ingestion.

The client had a history of dementia and was noted to have deficits in cognition, with poor judgment and decision-making.  S/he also had the tendency to take food and drinks from the kitchen.  The client’s cognitive assessment noted that cupboards needed to be locked due to this behavior.

Staff interviews and documentation review indicated that, on the day of the incident, the client was in the dining area next to the kitchen waiting for breakfast.  A facility staff member was changing and replacing an almost empty dishwasher container of UltraKlene in the kitchen.  The staff member left the detergent out on the counter.  The client grabbed the cleaning solution, poured a glass and proceeded to take a sip as witnessed by another client.  The client spit out the liquid, but then proceeded to drink a quarter cup of coffee.  Approximately three hours later, the client began complaining of a sore throat and had continued to spit out phlegm, which contained blood.  S/he was noted to have a swollen upper lip with a raspy voice.  The registered nurse assessed the client and it was noted that the client’s throat felt swollen.  Emergency services was called.  Staff reported they were not aware of the ingestion until this point.

The client was hospitalized for 13 days, was diagnosed with aspiration pneumonia and severe dysphagia (difficulty swallowing).  The client was not able to eat or drink to sustain life, and died.  The death certificate indicated the client died from complications of sodium hydroxide detergent ingestion.

According to information from the manufacturer, the detergent UltraKlene contains sodium hydroxide and is corrosive in nature, causes respiratory tract irritation, and is harmful if swallowed.  If ingested, it causes burns to the mouth, throat and stomach.

For more information about how to get accountability for elder abuse and neglect related injuries call Kenneth LaBore for a free consultation at his direct number at 612-743-9048 or toll free at 1-888-452-6589 or by email at KLaBore@MNnursinghomeneglect.com.  There is no fee unless a there is a verdict or settlement offer from the wrongdoer.

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Selecting an Elder Care Facility

Written By: Kenneth LaBore | Published On: 19th January 2017 | Category: Caregivers Resources, Home Health Care, Housing With Services Care Issues | RSS Feed
Selecting an Elder Care Facility in Minnesota

Selecting an Elder Care Facility in Minnesota

Resources for Selecting an Elder Care Facility

Selecting an elder care facility is a difficult and import decision.  The resident or family member needs to consider many factors including the location, costs, payment sources such as Medicaid and Minnesota Elder Waiver, and probably most importantly the care needs of the resident and the services offered by the provider.

Another important issue is to consider the quality of care the potential nursing home, assisted living, memory care provider, home care provider, group home or other care or service provider focused on elder and vulnerable adult clients.

Additional Resources for Selecting and Elder Care Facility

Before selecting an elder care provider you want to review the past Medicaid surveys, as well as the Minnesota Department of Health, Office of Health Facility Complaints findings for the facility you are considering.  You may also want to make sure the facility is not on the Medicare Special Focus Facility list of providers with deficiencies well above the above in average pertaining to quality of care provided to residents.

It is also important to be well versed in the Minnesota and Federal Resident Rights regulations designed to protect nursing home and other elder care vulnerable adults and residents.

If you suspect any type of injuries or harm from elder abuse or neglect, report it immediately.

Click here for more selecting an elder care facility or choosing a nursing home.

Also see Minnesota Choosing a Facility from the MDH, which has links to more information including: finding licensed facilities and providers, Minnesota Nursing Home Report Card, a statewide source of information Minnesota Help, Medicare Compare for Home Health Care Providers and Medicare Compare for Nursing Homes.

In some cases information on facilities can be found at U.S.News, Find Nursing Home Rating.

The Center for Disease Control and Prevention, CDC, information on Nursing Homes, Assisted Living and Long Term Care Facilities.

The Minnesota Attorney General also provides information on Selection of Nursing Home.

Finally, The Center for Medicare Medicaid Services, CMS, Offers a Nursing Home Selection Checklist covering many important care and service related issues before choosing a facility.

For more information from the Minnesota Department of Health, Office of Health Facility Complaints concerning nursing homes, assisted living and other elder care providers view resolved complaints at the MDH website.

If you need more information about selecting an elder care facility or have concerns about medication errors, improper use of medical equipment, falls or any other form of elder abuse or neglect contact Minnesota Elder Abuse Attorney Kenneth LaBore at 612-743-9048 or toll free at 1-888-452-6589 or by email at KLaBore@MNnursinghomeneglect.com.

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New Journey Residence Complaint for Neglect

Written By: Kenneth LaBore | Published On: 1st May 2016 | Category: Housing With Services Care Issues, Medication Administration Mistakes, Medication Drug Error, Patient Rights | RSS Feed
New Journey Residence Substantiated Complaint Neglect of Health Care

New Journey Residence Substantiated Complaint Neglect of Health Care

New Journey Residence In Eveleth Investigated For Neglect

It was alleged in a report dated December 24, 2015, that clients at New Journey Residence that clients are being neglected because the facility does not have adequate staffing to provide supervision, personal cares, and medical administration to the clients.

New Journey Residence Substantiated Complaint For Neglect

Based on a preponderance of the evidence, the allegation of neglect of health care is substantiated.  Neglect did occur when two clients were observed during onsite investigation to required immediate assistance and the licensee did not have sufficient trained staff to provide care.  One client required emergency care at the hospital and the second required immediate transfer to another housing with services facility.

Observations made during the onsite investigation revealed the Housing with Services Establishment has 8 memory care units and 44 additional care units.  Four clients resided on the memory care unity 26 clients resided on another unit.  The licensee had 1 unlicensed professional working in the locked memory care unit and 1 unlicensed professional working in the non-memory care unit.  Client 1 and Client 2 both resided in the non-membory care unit.  In addition, the licensee had 2 kitchen staff members working and providing direct care to clients.

For more information from the Minnesota Department of Health, Office of Health Facility Complaints concerning nursing homes, assisted living and other elder care providers view resolved complaints at the MDH website.

If you have concerns about medication errors, improper use of medical equipment, falls or any other form of elder abuse or neglect contact Minnesota Elder Abuse Attorney Kenneth LaBore at 612-743-9048 or toll free at 1-888-452-6589 or by email at KLaBore@MNnursinghomeneglect.com.

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StarTribune Articles Calls Attention to Issue: Caregivers Need to Be Well Trained

Written By: Kenneth LaBore | Published On: 21st August 2014 | Category: Assisted Living Care Issues, Caregivers Resources, Home Health Care, Housing With Services Care Issues | RSS Feed
Specialized Medical Equipment Requires Specialized Training for Personal Care Attendants, PCA, Home Health Aides - All Caregivers Need to be Well Trained

Specialized Medical Equipment Requires Specialized Training for Personal Care Attendants, PCA, Home Health Aides – All Caregivers Need to be Well Trained

All Caregivers Need to Be Well Trained Whether at Home or in Facilities

The StarTribune had an article titled no training, but lives put in their hands.  The article highlights the fact that Minnesota’s most vulnerable residents, some with serious illness and disabilities as cared for by care assistants with very little training, especially considering the complexity of the care many people require.

All Caregivers Need to Be Well Trained

Home care, personal care attendants (PCAs) are in situations where they must deal with complicated medical conditions and there is little, training, support or supervision, all caregivers need to be well trained.  Many small providers such as foster care homes, other persons living at home with services have a need for qualified staff to work in the home environment.  Since there is often a lack of management and oversight on a day to day based the resident is often left to deal with scheduling issues, substitute caregivers and understaffing or persons who are not qualified to act in the scope of practice, nursing, dietary, medical, etc.. In all situations it is important that the caregivers are qualified and well trained on the resident and their needs as well as any medical equipment, lifts, g-tubes, catheters and others.

The State of Minnesota has a website consumer information site concerning PCA for People with Disabilities

If you have questions about the quality of care provided to someone you love who is receiving home care, assisted living care, care from PCA, in Adult Foster Care, Group Home or other form of elder care or vulnerable adult caregiver call Attorney Kenneth LaBore for a Free Consultation at 612-743-9048 or by email at KLaBore@MNnursinghomeneglect.com

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Nursing Home Abuse and Neglect Lawyer Kenneth LaBore Offers Free Consultations and Serves Clients Throughout the State of Minnesota Call Toll Free at 1-888-452-6589

Nursing Home Abuse and Neglect Lawyer Kenneth LaBore Offers Free Consultations and Serves Clients Throughout the State of Minnesota Call Toll Free at 1-888-452-6589

 

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