Posts Tagged ‘Home Health Care’


Substantiated Complaint Against Augustana Emerald Crest After Death of Client

Written By: Kenneth LaBore | Published On: 1st February 2017 | Category: Housing With Services Care Issues, Inadequate Staffing/Training, Wrongful Death | RSS Feed
Allegations of Neglect of Supervision at Augustana Emerald Crest in Shakopee

Allegations of Neglect of Supervision at Augustana Emerald Crest in Shakopee

Augustana Emerald Crest Allegations of Neglect

In a report dated, January 3, 2017 by the Minnesota Department of Health alleging that Augustana Emerald Crest in Shakopee, it is alleged that a client was neglected when staff failed to provide adequate supervision and s/he ingested dishwasher detergent.  The client was hospitalized.

There is another report with similar facts also dated January 3, 2017.

Augustana Emerald Crest Substantiated Neglect Allegation

Based on a preponderance of the evidence, neglect of supervision occurred when a staff member left a corrosive chemical detergent unattended and within the client’s reach.  The client drank some of the chemical and sustained burns to the throat, requiring hospitalization.  The client subsequently died from complications of ingestion.

The client had a history of dementia and was noted to have deficits in cognition, with poor judgment and decision-making.  S/he also had the tendency to take food and drinks from the kitchen.  The client’s cognitive assessment noted that cupboards needed to be locked due to this behavior.

Staff interviews and documentation review indicated that, on the day of the incident, the client was in the dining area next to the kitchen waiting for breakfast.  A facility staff member was changing and replacing an almost empty dishwasher container of UltraKlene in the kitchen.  The staff member left the detergent out on the counter.  The client grabbed the cleaning solution, poured a glass and proceeded to take a sip as witnessed by another client.  The client spit out the liquid, but then proceeded to drink a quarter cup of coffee.  Approximately three hours later, the client began complaining of a sore throat and had continued to spit out phlegm, which contained blood.  S/he was noted to have a swollen upper lip with a raspy voice.  The registered nurse assessed the client and it was noted that the client’s throat felt swollen.  Emergency services was called.  Staff reported they were not aware of the ingestion until this point.

The client was hospitalized for 13 days, was diagnosed with aspiration pneumonia and severe dysphagia (difficulty swallowing).  The client was not able to eat or drink to sustain life, and died.  The death certificate indicated the client died from complications of sodium hydroxide detergent ingestion.

According to information from the manufacturer, the detergent UltraKlene contains sodium hydroxide and is corrosive in nature, causes respiratory tract irritation, and is harmful if swallowed.  If ingested, it causes burns to the mouth, throat and stomach.

For more information about how to get accountability for elder abuse and neglect related injuries call Kenneth LaBore for a free consultation at his direct number at 612-743-9048 or toll free at 1-888-452-6589 or by email at KLaBore@MNnursinghomeneglect.com.  There is no fee unless a there is a verdict or settlement offer from the wrongdoer.

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Selecting an Elder Care Facility

Written By: Kenneth LaBore | Published On: 19th January 2017 | Category: Caregivers Resources, Home Health Care, Housing With Services Care Issues | RSS Feed
Selecting an Elder Care Facility in Minnesota

Selecting an Elder Care Facility in Minnesota

Resources for Selecting an Elder Care Facility

Selecting an elder care facility is a difficult and import decision.  The resident or family member needs to consider many factors including the location, costs, payment sources such as Medicaid and Minnesota Elder Waiver, and probably most importantly the care needs of the resident and the services offered by the provider.

Another important issue is to consider the quality of care the potential nursing home, assisted living, memory care provider, home care provider, group home or other care or service provider focused on elder and vulnerable adult clients.

Additional Resources for Selecting and Elder Care Facility

Before selecting an elder care provider you want to review the past Medicaid surveys, as well as the Minnesota Department of Health, Office of Health Facility Complaints findings for the facility you are considering.  You may also want to make sure the facility is not on the Medicare Special Focus Facility list of providers with deficiencies well above the above in average pertaining to quality of care provided to residents.

It is also important to be well versed in the Minnesota and Federal Resident Rights regulations designed to protect nursing home and other elder care vulnerable adults and residents.

If you suspect any type of injuries or harm from elder abuse or neglect, report it immediately.

Click here for more selecting an elder care facility or choosing a nursing home.

Also see Minnesota Choosing a Facility from the MDH, which has links to more information including: finding licensed facilities and providers, Minnesota Nursing Home Report Card, a statewide source of information Minnesota Help, Medicare Compare for Home Health Care Providers and Medicare Compare for Nursing Homes.

In some cases information on facilities can be found at U.S.News, Find Nursing Home Rating.

The Center for Disease Control and Prevention, CDC, information on Nursing Homes, Assisted Living and Long Term Care Facilities.

The Minnesota Attorney General also provides information on Selection of Nursing Home.

Finally, The Center for Medicare Medicaid Services, CMS, Offers a Nursing Home Selection Checklist covering many important care and service related issues before choosing a facility.

For more information from the Minnesota Department of Health, Office of Health Facility Complaints concerning nursing homes, assisted living and other elder care providers view resolved complaints at the MDH website.

If you need more information about selecting an elder care facility or have concerns about medication errors, improper use of medical equipment, falls or any other form of elder abuse or neglect contact Minnesota Elder Abuse Attorney Kenneth LaBore at 612-743-9048 or toll free at 1-888-452-6589 or by email at KLaBore@MNnursinghomeneglect.com.

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Client of Gondola Group Home Care Falls in Shower When Left Unattended

Written By: Kenneth LaBore | Published On: 15th January 2017 | Category: Fall Injuries, Home Health Care | RSS Feed
Head Injury After Client Falls in Shower at Gondola Group in Rosemount

Head Injury After Client Falls in Shower at Gondola Group in Rosemount

Substantiated Complaint of Neglect Against Gondola Group

In a report from the Minnesota Department of Health dated October 18, 2016, it was alleged that a client of Gondola Group in Rosemount was neglected when s/he had a fall in shower and sustained several vertebrae fractures.

Fall in Shower Leads to MDH Complaint

Based upon a preponderance of the evidence, neglect is substantiated.  The home care provider staff left a client unattended in the shower, and the client fell and experienced cervical fractures.

The client was admitted to the home care provider with diagnoses that included dementia, syncope with collapse, and cerebral ischemia (lack of oxygen to the brain).  The client had a known history of fainting related to heart problems.  The client’s nursing assessment indicated the client required assistance of one person for transfers, ambulation, and showering.

The facility policy required staff members providing showers to remain in the bathroom during the shower, if the client was a full assist.  The staff were required to review each client’s service plan.  The service plans were accessible to staff.

The day of the incident, the client was sitting on a shower chair in a bath tub with a raised edge.  The client requested to wash his/her own body and hair.  The staff member handed the client a wash cloth, then left the client unattended in the shower.  The staff member stated s/he left to go into the client’s room, which was located across the hallway from the bathroom, to gather clothes.  The client got out of the shower unassisted, began to dry her/himself, and fell.  When the staff member heard a loud noise and entered the bathroom, s/he saw the client lying on the floor bleeding from the back of the head.  The staff member pressed a towel to the head wound, called 911, and send the client to the hospital.  The staff member notified the registered nursing and the client’s family.

At the hospital, the client was found to have neck fractures and was treated with surgery, and required pins for stability and neck brace.  The client returned to the home care provider after his/her hospitalization.  The client required daily pin care, and the brace restricted head and upper body movement.  Three months later, the pins were removed and client remained in a neck brace.

During an interview, the client stated s/he was often left alone during showers.  S/he stated staff usually helped him/her onto the shower chair, turned on the water, and then would leave to gather his/her things.  On the day of the incident, the client stated s/he remembers falling head first, but then could not remember anything else until s/he was at the hospital.

During staff interviews, a nurse stated s/he told staff not to leave clients alone in the shower and to only provide showers when two staff members were in the facility, but s/he also said a/he was aware that some staff were providing showers  to clients when there was only one staff member on duty.

During an interview, the client’s family member stated the injuries from the fall had been difficult on the client.  The family member explained that while the client was in the neck brace with pins, s/he had to lay in one position and was uncomfortable for three months.  Since the client was unable to get up unassisted, the family member stated s/he provided the client with a bell to alert staff of his/her needs.  The client has had to be in a hard neck brace for another three months and a soft neck brace for an additional three months.

During an interview, the alleged perpetrator (AP) stated the client liked doing tasks independently and often asked to wash his/her own hair and body.  S/he  stated usually the client would wait until the shower until staff could assist the client out.  The AP state s/he knew s/he was supposed to stay with the client, but was not aware , at the time of the incident, of the client’s fall risk and history of fainting.

For more information from the Minnesota Department of Health, Office of Health Facility Complaints concerning nursing homes, assisted living, home care and other elder care providers view resolved complaints at the MDH website.

If you have concerns about improper use of medical equipment, falls or any other form of elder abuse or neglect contact Minnesota Elder Abuse Attorney Kenneth LaBore at 612-743-9048 or toll free at 1-888-452-6589 or by email at KLaBore@MNnursinghomeneglect.com.

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Ecumen Home Care Shoreview Neglect – Resident Eloped and Wandered

Written By: Kenneth LaBore | Published On: 12th March 2015 | Category: Financial Exploitation, Home Health Care, Lost Resident Wandering Elopement | RSS Feed
Neglect of Health Care Home Care Neglect

Health Care Home Care Neglect at Ecumen Home Care Shoreview

Ecumen Home Care Shoreview Neglect Complaint Findings for Neglect

In a report concluded on August 3, 2012, the Minnesota Department of Health cites Ecumen Home Care Shoreview for neglect of health care.

The allegation is neglect based on the following: Client #1 was not adequately supervised and eloped from the facility on more than one occasion because a wander guard was not secured.  In addition the client’s toenails were not cared for resulting in the toenail growing into the underside of the client’s foot.

Ecumen Home Care Shoreview Neglect – Wandering and Elopement

In another report concluded on June 4, 2011, the Minnesota Department of Health cites Ecumen Home Care Shoreview for exploitation by staff.

The allegation is exploitation based on the following: a nurse, alleged perpetrator (AP) took the narcotic pain medication Oxycodone and replaced it with an alternate medication.  As a result, Client #1’s, #2’s, #3’s and #4’2 symptoms of pain were not adequately relieved.

For more information from the Minnesota Department of Health, Office of Health Facility Complaints concerning nursing homes, assisted living and other elder care providers view resolved complaints at the MDH website.

If you have concerns about neglect of health care, financial exploitation, wandering/elopement or any other form of elder abuse or neglect contact Elder Abuse and Neglect Attorney Kenneth LaBore toll free at 1-888-452-6589 or by email at KLaBore@MNnursinghomeneglect.com

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Nursing Home Abuse and Neglect Lawyer Kenneth LaBore Offers Free Consultations and Serves Clients Throughout the State of Minnesota Call Toll Free at 1-888-452-6589

Nursing Home Abuse and Neglect Lawyer Kenneth LaBore Offers Free Consultations and Serves Clients Throughout the State of Minnesota Call Toll Free at 1-888-452-6589

 

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Country Home Comforts Brook Park Neglect Substantiated

Written By: Kenneth LaBore | Published On: 10th March 2015 | Category: Bed Sores and Pressure Ulcers, Home Health Care, Medication Drug Error | RSS Feed
Nursing Home Neglect Health Care Medications

Nursing Home Neglect Health Care Medications

Country Home Comforts Brook Park Complaint Findings for Medications

In a report concluded on July 5, 2012, the Minnesota Department of Health cites Country Home Comforts Brook Park for medication administration.

It is alleged that the licensee does not have an adequate medication system in place based on the following: staff are administering medications to clients without training by a registered nurse, staff are being asked to sign off medications for other staff who actually administered the medication and medication errors are not being documented properly for review by the registered nurse.  In addition, the medications are not stored in a locked area.

Country Home Comforts Brook Park Complaint Findings for Neglect – Pressure Ulcers

In another report concluded on May 10, 2012, the Minnesota Department of Health cites Country Home Comforts Brook Park for neglect of health care.

The allegation is neglect based on the following: Client #1 was transferred to the hospital due to a loss of consciousness.  While at the hospital, the client was noted to have pressure ulcers on his feet and inability to swallow.

For more information from the Minnesota Department of Health, Office of Health Facility Complaints concerning nursing homes, assisted living and other elder care providers view resolved complaints at the MDH website.

If you have concerns about medication errors, pressure ulcers, neglect of health care or any other form of elder abuse or neglect contact Minnesota Elder Abuse Attorney Kenneth LaBore at 1-888-452-6589 or by email at KLaBore@MNnursinghomeneglect.com

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Nursing Home Abuse and Neglect Lawyer Kenneth LaBore Offers Free Consultations and Serves Clients Throughout the State of Minnesota Call Toll Free at 1-888-452-6589

Nursing Home Abuse and Neglect Lawyer Kenneth LaBore Offers Free Consultations and Serves Clients Throughout the State of Minnesota Call Toll Free at 1-888-452-6589

 

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Clarkfield Home Health Clarkfield Neglect – Nursing Care

Written By: Kenneth LaBore | Published On: 9th March 2015 | Category: Home Health Care | RSS Feed
Nursing Care, Home Care Elder Neglect

Nursing Care, Home Care Elder Neglect, Clarkfield Home Health Clarkfield

Clarkfield Home Health Clarkfield Complaint Findings for Nursing Care

In a report concluded on October 28, 2013, the Minnesota Department of Health cites Clarkfield Home Health Clarkfield for nursing care.

Substantiated Neglect Clarkfield Home Health Clarkfield

According to Minnesota Statute 148.171, the Nurse Practice Act, Subd. 8a., “Monitoring” means the periodic inspection by a registered nurse or licensed practical nurse of a delegated or assigned nursing task or activity and includes: (1) watching during the performance of the task or activity; (2) periodic checking and tracking of the progress of the task or activity being performed; (3) updating a supervisor on the progress or completion of the task or activity performed; and (4) contacting a supervisor as needed for direction and consultation.

For more information from the Minnesota Department of Health, Office of Health Facility Complaints concerning nursing homes, assisted living and other elder care providers view resolved complaints at the MDH website.

If you have concerns about nursing care or any other form of elder abuse or neglect contact Home Care Abuse and Neglect Attorney Kenneth LaBore at 612-743-9048 or toll free at 1-888-452-6589 or by email at KLaBore@MNnursinghomeneglect.com.

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Nursing Home Abuse and Neglect Lawyer Kenneth LaBore Offers Free Consultations and Serves Clients Throughout the State of Minnesota Call Toll Free at 1-888-452-6589

Nursing Home Abuse and Neglect Lawyer Kenneth LaBore Offers Free Consultations and Serves Clients Throughout the State of Minnesota Call Toll Free at 1-888-452-6589

 

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StarTribune Articles Calls Attention to Issue: Caregivers Need to Be Well Trained

Written By: Kenneth LaBore | Published On: 21st August 2014 | Category: Assisted Living Care Issues, Caregivers Resources, Home Health Care, Housing With Services Care Issues | RSS Feed
Specialized Medical Equipment Requires Specialized Training for Personal Care Attendants, PCA, Home Health Aides - All Caregivers Need to be Well Trained

Specialized Medical Equipment Requires Specialized Training for Personal Care Attendants, PCA, Home Health Aides – All Caregivers Need to be Well Trained

All Caregivers Need to Be Well Trained Whether at Home or in Facilities

The StarTribune had an article titled no training, but lives put in their hands.  The article highlights the fact that Minnesota’s most vulnerable residents, some with serious illness and disabilities as cared for by care assistants with very little training, especially considering the complexity of the care many people require.

All Caregivers Need to Be Well Trained

Home care, personal care attendants (PCAs) are in situations where they must deal with complicated medical conditions and there is little, training, support or supervision, all caregivers need to be well trained.  Many small providers such as foster care homes, other persons living at home with services have a need for qualified staff to work in the home environment.  Since there is often a lack of management and oversight on a day to day based the resident is often left to deal with scheduling issues, substitute caregivers and understaffing or persons who are not qualified to act in the scope of practice, nursing, dietary, medical, etc.. In all situations it is important that the caregivers are qualified and well trained on the resident and their needs as well as any medical equipment, lifts, g-tubes, catheters and others.

The State of Minnesota has a website consumer information site concerning PCA for People with Disabilities

If you have questions about the quality of care provided to someone you love who is receiving home care, assisted living care, care from PCA, in Adult Foster Care, Group Home or other form of elder care or vulnerable adult caregiver call Attorney Kenneth LaBore for a Free Consultation at 612-743-9048 or by email at KLaBore@MNnursinghomeneglect.com

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Nursing Home Abuse and Neglect Lawyer Kenneth LaBore Offers Free Consultations and Serves Clients Throughout the State of Minnesota Call Toll Free at 1-888-452-6589

Nursing Home Abuse and Neglect Lawyer Kenneth LaBore Offers Free Consultations and Serves Clients Throughout the State of Minnesota Call Toll Free at 1-888-452-6589

 

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Failure to Provide Adequate Supervision Substantiated Complaints Against Martin Luther Manor – Highland

Written By: Kenneth LaBore | Published On: 20th August 2012 | Category: Caregivers Resources, Facilities - Nursing Homes, Home Health Care, Housing With Services Care Issues | RSS Feed
Minnesota Nursing Home Abuse and Neglect - Failure to Provide Adequate Supervision

Minnesota Nursing Home Abuse and Neglect – Failure to Provide Adequate Supervision

Failure to Provide Adequate Supervision

Martin Luther Manor – Highland was cited by the Minnesota Department of Health for a failure to provide adequate supervision of a resident who found with blistering burns on her feet after being burned in a shower.

Provider: Martin Luther Manor
Location: St. Paul / Highland, Minnesota
Provider Type: Housing with Services (HWS)
Number of Substantiated Complaints listed by MDH 1

Complaint: Failure to Provide Adequate Supervision

Date Investigation Concluded: October 10, 2011

NOTE: The following information about the facility and provider is provided by the MDH Website this blog is not a complete list of providers with Substantiated Complaints, the providers highlighted are generally those which focus on the care of disabled or elderly persons.

Pursuant to Minnesota Statute 626.5572, subd. 19; “Substantiated” means a preponderance of the evidence shows that an act that meets the definition of maltreatment, which is defined subdivision 15, as: means “abuse as defined in subdivision 2, neglect as defined in subdivision 17 or financial exploitation as defined by subdivision 9.”

Although, efforts are made to make accurate links and relayed information, these blogs are examples of neglect and other issues, please double check all information at: MDH Website

This website is not intended to provide legal advice as each situation is different and specific factual information must be obtained before an attorney is able to assess the legal questions relevant to your situation.

Failure to Provide Adequate Supervision

There are many types of elder abuse and neglect which can occur when there is a lack of monitoring or a failure to provide adequate supervision such as wandering and eloping residents, falls, pressure sores, sexual assaults and other injuries.  If you would like a free consultation with an experienced top rated elder abuse lawyer call Kenneth LaBore at 612-743-9048 or toll free at 1-888-452-6589 or by email at KLaBore@MNnursinghomeneglect.com.

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Free Consultation on Issues of Elder Abuse and Neglect Serving all of Minnesota Toll Free 1-888-452-6589

Free Consultation on Issues of Elder Abuse and Neglect Serving all of Minnesota Toll Free 1-888-452-6589

 

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Medication Stolen from Resident of Coon Rapids Assisted Living Facility

Written By: Kenneth LaBore | Published On: 7th August 2012 | Category: Caregivers Resources, Housing With Services Care Issues, Medication Administration Mistakes, Patient Rights | RSS Feed
Medication Stolen From Resident of Assisted Living

Medication Stolen From Resident of Assisted Living Facility

Story About Medication Stolen From Vulnerable Adult

According to an article in the ABC Newpapers.com, and Anoka woman plead guilty to medication stolen from patient which were prescribed for a resident in a Coon Rapids Assisted Living Facility. The woman was charged with felony third degree burglary as well as, second degree burgulary and theft and a fifth degree controlled substance charge for the theft of the resident’s Oxycodone.

Medication Stolen from Patients is So Common it is Has a Name “Drug Diversion”

As an attorney who handling abuse and neglect claims in nursing home and assisted living environments, I have seen all types of theft. Medication theft is one of the most common, particularly the narcotic medications such as Oxycodone. It is important that elderly persons and caregivers keep a close watch on medication and make sure that it difficult to steal. It is important that elderly persons get their medication including pain medication and it was the watchful staff at the Assisted Living Facility who called the suspicious activity to the attention of authorities. Be watchful and it you believe that an elderly person has been the victim of any form of abuse neglect or theft (financial or medication) do not hesitate to contact the police or if the care facility is suspected the Minnesota Department of Health.

This website is not to provide legal advice as each situation is different and specific factual information must be obtained before an attorney is able to assess the legal questions relevant to your situation. In addition to providing related information this blog may also be considered an advertisement for legal services.

If you or a loved one has suffered an injury or abuse in a nursing home or other care facility that serves the elderly in Minnesota, please contact our firm for a free consultation and information regarding the obligations of the facility and your rights as a resident or concerned family member.

To contact elder abuse and neglect attorney Kenneth LaBore, directly for a Free Consultation, please send an email to klabore@MNnursinghomeneglect.com, or call Ken at 612-743-9048 or toll free at 1-888-452-6589.

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Free Consultation on Issues of Elder Abuse and Neglect Serving all of Minnesota Toll Free 1-888-452-6589

Free Consultation on Issues of Elder Abuse and Neglect Serving all of Minnesota Toll Free 1-888-452-6589

 

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