In a report from the MDH neglect was substantiated against Summit Hill Senior Living when a client pushed a call light pendant and waited for an hour before staff responded. The client suffered a heart attack and was hospitalized.

Failure to Provide Food and Liquids
Failure to Provide Food and Liquids, Summit Hill Senior Living St Paul, Substantiated Complaint

Summit Hill Senior Living St Paul Complaint Findings for Neglect of Health Care

In a report concluded on July 10, 2014, the Minnesota Department of Health cites Summit Hill Senior Living St Paul for neglect of health care.

It is alleged that a client was neglected when s/he was not provided with any fluids, food, or monitoring for more than 24 hours because the staff was unaware the client was admitted to the memory care unit.  When found, the client had abrasions on the top of his/her thighs and forehead.

Substantiated Neglect Against Summit Hill Senior Living St Paul

Base on a preponderance of evidence, neglect occurred when staff failed to provide the client with food, fluids, medications, personal care and supervision from 7:45 p.m. until 2:23 p.m., the following day.  (Eighteen hours and thirty-eight minutes).

The client had a diagnoses of dementia, received hospice care and recently moved from the assisted living portion of the facility, to the memory care unit of the facility due to requiring increased care and supervision.  The client was oriented to self and family but not always oriented to person place and time and utilized a wheelchair for mobility.  On the overnight shift (10:30 p.m. – 6:00 a.m.), the client was to receive a “Safety Check” at 1:30 a.m. and assistance to the bathroom.  On the day shift (6:00 a.m. – 2:00 p.m.), the client was to receive the following services: At 7:30 a.m. medication administration, assistance washing up, and dressing.  At 10:00 a.m., the client was to receive a “Safety Check” and reminder to use the toilet.  At 11:15 a.m., the client was to receive a “Safety Check”, assistance to the toilet as needed, escort to the dining room and assistance to eat.  In addition, staff were to visually check on the clients in the memory care unit every hour.

Staff found the client at 2:15 p.m., on the toilet with her/his head wedged between the toilet and the wall.  The client had an abrasion on his/her right forehead.  The client had a large red area on her/his left side between the bottom rib and upper hipbone.  The area was 7 cm (centimeter) x 15 cm, slightly raised, and tender to touch.  The client also has town red areas on her/his right inner thigh measured 1.5. cm by 18 cm and two red areas on her/his left inner thigh.  The client was unable to tell staff how s/he got to the bathroom and/or how long s/he had been sitting on the toilet.

For more information from the Minnesota Department of Health, Office of Health Facility Complaints concerning nursing homes, assisted living and other elder care providers view resolved complaints at the MDH website.

If you have concerns about failure to adequate provide foods or liquids, dehydration or any other form of elder abuse or neglect contact Elder Abuse and Neglect Attorney Kenneth LaBore toll free at 1-888-452-6589 or by email at


Summit Hill Senior Living St Paul Neglect Substantiated
Tagged on:

Leave a Reply

Your email address will not be published. Required fields are marked *

11 + 2 =