New Journey Residence Complaint for Neglect

Written By: Kenneth LaBore | Published On: 1st May 2016
New Journey Residence Substantiated Complaint Neglect of Health Care

New Journey Residence Substantiated Complaint Neglect of Health Care

New Journey Residence In Eveleth Investigated For Neglect

It was alleged in a report dated December 24, 2015, that clients at New Journey Residence that clients are being neglected because the facility does not have adequate staffing to provide supervision, personal cares, and medical administration to the clients.

New Journey Residence Substantiated Complaint For Neglect

Based on a preponderance of the evidence, the allegation of neglect of health care is substantiated.  Neglect did occur when two clients were observed during onsite investigation to required immediate assistance and the licensee did not have sufficient trained staff to provide care.  One client required emergency care at the hospital and the second required immediate transfer to another housing with services facility.

Observations made during the onsite investigation revealed the Housing with Services Establishment has 8 memory care units and 44 additional care units.  Four clients resided on the memory care unity 26 clients resided on another unit.  The licensee had 1 unlicensed professional working in the locked memory care unit and 1 unlicensed professional working in the non-memory care unit.  Client 1 and Client 2 both resided in the non-membory care unit.  In addition, the licensee had 2 kitchen staff members working and providing direct care to clients.

For more information from the Minnesota Department of Health, Office of Health Facility Complaints concerning nursing homes, assisted living and other elder care providers view resolved complaints at the MDH website.

If you have concerns about medication errors, improper use of medical equipment, falls or any other form of elder abuse or neglect contact Minnesota Elder Abuse Attorney Kenneth LaBore at 612-743-9048 or toll free at 1-888-452-6589 or by email at



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