Recent MDH Substantiated Neglect at Mother of Mercy Albany after medication theft.

Physical Abuse by Staff
Physical Abuse by Staff, Mother of Mercy Campus of Care Albany Minnesota

Mother of Mercy Campus of Care Albany Complaint Findings for Physical Abuse

In a report concluded on December 19, 2014, the Minnesota Department of Health cites Mother of Mercy Campus of Care Albany for physical abuse by staff.

It is alleged that a resident was abuse when a staff, alleged perpetrator (AP) laid/held a pillow on top of the resident’s head during cares.  The resident sustained bruising on the right side of her face as a result of the incident and blood was present on the pillow case.

Substantiated Complaint Against Mother of Mercy Campus of Care Albany Abuse by Staff

Based on a preponderance of evidence abuse did occur when the alleged perpetrator (AP) placed a pillow over resident’s face and held it in place for approximately 10-15 seconds.  Bruising was noted to the right side of the resident’s eye.

Documentation review established the resident had diagnoses including dementia.  The resident was alert and oriented to self and had behaviors that included yelling/calling out and refusal of cares.

A witness to the incident was interviewed and stated on the evening of the incident, the AP and the witness assisted the resident with cares.  The resident yelled out and the AP told the resident to shut up.  The witness was at the foot of the bed, and looked up to see the AP hold a pillow over the resident’s face and the AP held the pillow in place for approximately ten seconds, but was unsure if the AP applied pressure to the pillow.  The witness stated the resident continued to yell out while the AP held the pillow over the resident’s face.  The AP continued to tell the resident to shut up and made a comment that the resident must still be able to breathe, as the resident is still yelling out.  Following the incident, the witness observed a red mark below the resident’s eye.  The witness and the AP finished care, and left the room.  The following day a nurse asked the staff why the resident had bruises to the right side of the resident’s face, and at the time the witness reported the incident.

For more information from the Minnesota Department of Health, Office of Health Facility Complaints concerning nursing homes, assisted living and other elder care providers view resolved complaints at the MDH website.

If you have concerns about physical abuse or any other form of elder abuse or neglect contact Elder Abuse and Neglect Attorney Kenneth LaBore at 612-743-9048 or toll free at 1-888-452-6589 or by email at


Mother of Mercy Albany Abuse Substantiated
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