Physical Abuse, Forceful Staff
Physical Abuse, Forceful Staff at Good Samaritan Society Westbrook

Good Samaritan Society Westbrook Complaint Findings for Physical Abuse

In a report concluded on April 18, 2014, the Minnesota Department of Health cites Good Samaritan Society Westbrook for physical abuse by staff.

It is alleged that abuse occurred when a nursing assistant (AP) was witnessed on numerous occasions to forcefully restrain the resident (VA) in a rough manner so that other staff could change her incontinence products.  The AP had been observed using her hands to hold the resident’s wrists down and then leaning on her legs with a knee to prevent her from striking out at staff.  At other times she put her arms on the resident’s chest and her knee on her side to hold her down.  The VA has been heard to call out “Ow, Ow” while being forcefully restrained in this manner.  In addition, when the resident is resisting cares and hitting out the AP slaps her hands away.

Based on a preponderance of the evidence, the allegation of abuse is substantiated.  The alleged perpetrator (AP) physically abused the resident when she was restrained the resident during incontinent care.  The resident sustained multiple bruises on the right arm, leg and thigh over a three month period.

The resident’s medical record revealed bruises in locations consistent with where the AP held the resident down.

Abuse was determined based on the fact the facility was aware of the resident’s combative behaviors since the resident’s readmission to the facility three months prior to the allegation of abuse.  The facility was aware of ongoing bruises.  The facility failed to implement interventions to minimize the resident’s combative behaviors and risk of abuse.  The facility lacked education to the direct care givers in how to manage combative behaviors.  The resident exhibited combative behaviors for two months before the resident’s physician was notified.

For more information from the Minnesota Department of Health, Office of Health Facility Complaints concerning nursing homes, assisted living and other elder care providers view resolved complaints at the MDH website.

If you have concerns about physical abuse or any other form of elder abuse or neglect contact Elder Abuse and Neglect Attorney Kenneth LaBore at 1-888-452-6589 or by email at


Good Samaritan Society Westbrook Abuse Substantiated
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