Theft from Client's Debit Card at ASI Metro 4
Theft from Client’s Debit Card at ASI Metro 4

Substantiated Theft Allegations Against Staff at ASI Metro 4

In a report dated December 20, 2016, the Minnesota Department of Health alleged that a client at ASI Metro 4 in Saint Paul, Minnesota was financially exploited by the alleged perpetrator (AP) who stole the client’s credit card and made purchases without the client’s permission.

Based on a preponderance of evidence, financial exploitation occurred when the alleged perpetrator (AP) stole the client’s debit card and made several purchases and ATM withdrawals, totaling $6,671.82.

The client received home care services from the provider for activities of daily living, transfer assistance, medication administration, and shopping assistance (i.e. carrying packages, entering payment info, escorts to and from shopping), according to the service agreement and care plan.  The client managed his/her own finances.

The on-site investigation revealed a staff member went with the client to an area retailer and when the client attempted to use his/her debit card, it was declined.  The staff member notified the facility supervisor.  The family of the client gave the facility copies of the client’s bank statements.  The bank statements revealed AP ordered items using the client’s debit card and the terms were shipped to the AP’s home.  The facility interviewed the AP, and the AP admitted to using the client’s debit card to order personal items.

The family was interviewed and said the client called family to report the debit card had been declined when shopping.  The family collected bank statements and noticed several online purchases which the client could not have made.  They also discovered ATM cash withdrawals in dollar amounts over $60 on multiple occasions on the same day.  The client would not have made ATM withdrawals over $60, nor made withdrawals multiple times in the same day.  The client used the debit card to make purchases at nearby area retailers.  Family members reviewed the client’s bank statements during interview and indicated the AP made $6,671.82 in purchases and ATM withdrawals with the client’s debit card.

The client was interviewed and said his/her debit card was used without permission by the AP.  The client only gave the AP permission to use his/her debit card when assisting the client during shopping (i.e. entering payment info.).  The client said s/he did not give the AP permission to use his/her debit card for anything else.

The AP was interviewed with police and admitted s/he made unauthorized purchases using the client’s debit card.  S/he said she did not share the client’s debit card information with anyone else.  Police forwarded their investigation findings to the city attorney for consideration of criminal charges.

Neglect Medication
Neglect Medication, ASI Metro 4

ASI Metro 4 Complaint Findings for Neglect – Medications

In a report concluded on May 23, 2014, MDH cites ASI Metro 4 in St. Paul for neglect with respect to medications.

It is alleged that neglect occurred when the client did not receive prescribed medications for nine days resulting in a seizure.

Substantiated Complaint ASI Metro 4 After Medication Error

A preponderance of evidence established that neglect occurred when the client missed 19 doses of a scheduled medication.  The client did not receive a prescribed Phenobarbital, an anticonvulsant medication, for then consecutive days and had a seizure lasting 15 minutes.  The client required emergency care and died the next day.

The physician was interviewed indicated that if anticonvulsant medications are stopped and the therapeutic range drops below 20 mg/L it is very likely that a client will have a seizure.  The hospital lab results for the client’s Phenobarbital level was sub therapeutic at 6 mg/l.

For more information from the Minnesota Department of Health, Office of Health Facility Complaints concerning nursing homes, assisted living and other elder care providers view resolved complaints at the MDH website.

If you have concerns about medical errors or any other form of elder abuse or neglect contact Minnesota Elder Neglect Attorney Kenneth LaBore at 612-743-9048 or toll free at 1-888-452-6589 or by email at


Nursing Home Abuse and Neglect Lawyer Kenneth LaBore Offers Free Consultations and Serves Clients Throughout the State of Minnesota Call Toll Free at 1-888-452-6589
Nursing Home Abuse and Neglect Lawyer Kenneth LaBore Offers Free Consultations and Serves Clients Throughout the State of Minnesota Call Toll Free at 1-888-452-6589


ASI Metro 4, Neglect Substantiated

Leave a Reply

Your email address will not be published. Required fields are marked *

four × two =