N and V Helpful Heart Care in Crystal Cited After Two Resident Wander

Written By: Kenneth LaBore | Published On: 8th April 2016
Residents at N and V Helpful Heart Care in Crystal Left Unsupervised and Allowed to Wander

Residents at N and V Helpful Heart Care in Crystal Left Unsupervised and Allowed to Wander

Lack of Supervision of Two Residents Leads to Neglect Finding

In a report from the Minnesota Department of Health, dated April 4, 2016, it is alleged that clients at N and V Helpful Heart Care in Crystal are not receiving adequate supervision.  The clients have left the facility without the staff being aware.  In addition, the client are not receiving the correct medications.

Minnesota Department of Health Cites N and V Helpful Heart Care After Residents Leave Facility Without Supervision

Based on a preponderance of the evidence neglect of supervision did occur when client #2 was allowed to go outside for a walk alone, but required direct supervision by staff on walks.  Client #2 got lost and was arrested by police.

Client was #2 was alert, but confused and forgetful, had a history of memory impairments, wandering, and elopement.

Staff interview and document review indicated #2 was a new admission to the comprehensive home care provider.  The nurse had assessed client #2 and indicated on client #2’s care plan that s/he could not be left alone to go outside for a walk unsupervised due to memory impairments.  The nurse’s assessment of this information was not communicated to nor was it included in the staff’s daily care plan for client #2.  On the second day of admission, around 4:00 p.m., client #2 had asked to go for a walk around the block and direct care staff allowed the client to go outside alone.  Staff were not aware that client #2 could not go offsite for a walk unsupervised.  After three hours, the client had not returned from the walk and the police were contacted.  The police informed the administrator that client #2 was found at a church approximately one block away and arrested.  The following day, client #2 was released from jail back to the care of the comprehensive home care provider.

For more information from the Minnesota Department of Health, Office of Health Facility Complaints concerning nursing homes, assisted living and other elder care providers view resolved complaints at the MDH website.

If you have concerns about medication errors, improper use of medical equipment, falls or any other form of elder abuse or neglect contact Minnesota Elder Abuse Attorney Kenneth LaBore at 612-743-9048 or toll free at 1-888-452-6589 or by email at KLaBore@MNnursinghomeneglect.com.

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